User onboarding

Solving feature & content discovery challenges.
Our team was assigned the task of identifying and resolving discoverability challenges related to features and content within a comprehensive set of education tools. We were required to implement solutions efficiently, with minimal technical investment, in preparation for the upcoming annual sales season.

TEAM COmposition

  • Product Manager
  • Front-end Engineers
  • Product Designer
  • Back-end Engineers


  1. Requirements gathering
  2. Engineer ideation sessions
  3. Change management
  4. Technical opportunities / challenges overview
  5. Interactive prototyping
  6. Remote User testing

Desired Outcome

Reduced onboarding complexity & confusion, showcasing golden path

More projeCTS