This project was a response to government tender requirements allowing EP to further establish themselves in a large ed-tech market.
EP already had robust account security, but it was reliant on an internal system. We focused on expanding Sign In & Sign Up options for Google Accounts and SSO already established in school systems.
Design effort focused on appropriate account security patterns for the younger cohort and effectively communicating changes to existing account holders, students and teachers alike. We had to strike a balance for legacy system users where student accounts are managed by teachers and school leaders, mainly for primary student cohorts.
TEAM COmposition
Product Managers
Product Designer
Marketing / Sales team
Front-end Engineers
Back-end Engineers
Process
Requirements gathering
Engineer ideation sessions
Technical opportunities / challenges overview
SSO functionality research
Account security pattern selection
User Testing
Change management
Desired Outcome
Satisfying requirements for a government issued tender & improving existing account security
