Our team was assigned the task of identifying and resolving discoverability challenges related to features and content within a comprehensive set of education tools. We were required to implement solutions efficiently, with minimal technical investment, in preparation for the upcoming annual sales season.
TEAM COmposition
Product Manager
Front-end Engineers
Product Designer
Back-end Engineers
Process
Requirements gathering
Engineer ideation sessions
Change management
Technical opportunities / challenges overview
Interactive prototyping
Remote User testing
Desired Outcome
Reduced onboarding complexity & confusion, showcasing golden path
